Rules & terms

What you get, how it arrives and what happens when something goes wrong. Questions? Open a ticket on Discord.

Delivery

Everything is digital and delivered in-game through the server console within seconds of a confirmed payment. You do not need to be online; items wait for you.
Type your Minecraft username exactly as it appears in-game. Delivery goes to the username you entered, so check the spelling before you pay. Gifts to another player work the same way.
If something has not arrived after a few minutes, open a Discord ticket with the order number from My orders and staff will deliver it again.

A rank lasts 30 days from purchase. With a subscription the card renews every 30 days until you cancel; buying again before it ends adds 30 days.
Cancel any time in your account or from the link in the Discord message. A cancelled rank keeps its perks until the paid month ends, then lapses. No further charge is made.
Rank perks and kits are those listed on the store page at the time of purchase. We may rebalance kits, prices and perks as the server changes; ranks already running keep working until they end.

Delivered items cannot be refunded, since they are used up in-game. If a delivery fails and cannot be fixed, you are refunded in full.
Charged twice or charged for the wrong thing? Open a ticket with the order number and we will correct it.
Chargebacks and payment disputes on delivered items lead to a ban on the account and linked usernames until the dispute is settled.

Cards are processed by Stripe; we never see or store your card number. PaySafeCard goes through a private Discord ticket, and items arrive once staff confirm the payment. Never post a PIN anywhere except that ticket.
Prices are in euros and include any taxes shown at checkout. Promo codes apply only to the products they cover.

No hacked clients, x-ray, duplication, exploiting bugs or scamming other players. Report bugs to staff instead of using them.
Be respectful. No harassment, hate speech, advertising other servers or sharing personal information.
Griefing and stealing outside of what the server rules allow are not tolerated; claim your land to protect it.
A purchase does not give immunity from the rules. Staff may punish rule breaking on any account, ranked or not, and purchases are not refunded after a ban for breaking the rules.

The store is not affiliated with Mojang or Microsoft. Items have no real-world value and cannot be exchanged for money.
Servers can restart, move or reset. We aim for the best uptime, but cannot guarantee it, and a short outage is not grounds for a refund.